DID YOU KNOW

Q: Are there any models that are not included on the scheme?
A: All Vauxhall car models (excluding Expression), Vauxhall Commercial Vehicles, Please check with your GM Retailer or visit the Partners programme website for individual discounts.

Q: Are there any other discounts I can get?
A: Certainly. The Partners Programme offers discounts on a range of Vauxhall products and services including factory-fitted options, Vauxhall Commercial Vehicles. For more information regarding any of these offers, please call the Partners Helpline on 0870 444 5678.

Q: Can I amend or register details over the phone?
A: No. Due to the Data Protection Act, registration and amendments to details must be in written form via a letter. We do however accept change of details by email - simply call us on 0870 444 5678 for our email address.

Q: Can I use my discount on used cars?
A: No. Discounts are only applicable on new vehicles purchased through a UK franchised Vauxhall Retailer.

Q: Can a friend or a partner buy a car through me?
A: A GM employee can nominate two friends per year, however you can nominate your partner, and as many other eligible relatives as you wish! Once registered, they can buy their own vehicles through the programme. You can check family eligibility on the website. Unmarried partners are only eligible if they can produce documentary evidence of proof of address - such as a utility bill. This is part of the Programme's terms and conditions.

Q: For how long do I have to keep the car?
A: Any vehicle purchased under the programme should be retained in the name in which it was purchased for a minimum of 6 months before it can be resold or traded in. GM's Audit Department carries out random checks and may request to see the vehicle's V5 logbook at any time during the minimum 6 months ownership period.
NB: All cars must be insured and ordered in the name of the person who is registered with us.

Q: How do I register?
A: If you are NOT an eligible employee or pensioner of a GM company, you are not authorised to nominate any friends or relatives. However, as a Partner you can continue to take advantage of the great discounts and offers available on our website and throughout our Retailer network.
Go to the on-line Registration Form www.partnersprogramme.co.uk/signup.asp within 'sign up'.
Alternatively, you can print off the on-line form, then complete, sign and return it to: Partners, Dovecote Business Park, Old Hall Road, Sale, Cheshire M33 2GZ. Or fax it back on 0870 444 8012.

Q: How long must I be with the company before I am eligible?
A: Six months (continuously) and for a minimum of 16 hours per week.

Q: How many cars can I buy each year?
A: A total of six Vauxhall models, can be purchased within any 12-month period, by the employee/pensioner and their nominated relatives. Vehicles purchased on the Partners Programme must be kept for a minimum of 6 months.

Q: I have heard that I am entitled to a discount but which scheme am I on?
A: If you work for a company within the General Motors Group, or you're receiving a retirement pension from the above companies, you can register as a Partner. If you work for a GM Retailer, you'll be eligible as a GM Retailer Partner. And if you work for a registered GM Associate Company, (e.g. EDS, ASDA or GE Capital Fleet Services), then you would register as a GM Associate Partner. If you are an eligible relative, you will assume the same status as the qualifying employee who nominated you.

Q: What happens if I die?
A: Your family would only remain members of the programme if the remaining husband or wife continues to claim their spouse's GM pension. Entitlement does not automatically pass on a deceased member's children or relatives.

Q: What happens to my entitlement if I leave the company?
A: If you leave the company, your eligibility ends. However, if you retain a GM pension after you have left you will remain eligible for the Partners programme, classed as a deferred pensioner. If you withdraw from the GM pension at any point after leaving you will no longer be eligible for the Partners programme.

Q: Where can I buy the car?
A: Any Vauxhall Retailer will be happy to help. Simply ask your Sales Consultant. Please note, that vehicles can only be purchased in the UK, although you can purchase left-hand drive vehicles if you wish.